Service Promise
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  All products of the company comply with GMP standards and implement turnkey service. It is responsible for design demonstration, manufacturing inspection, standardized packaging and transportation, on-site installation and commissioning, training and cooperation with users (sterility test) acceptance.
  Service commitment:
  1. Timely provide all technical data and drawings specified in the contract. Actively cooperate with the demander to participate in the technical design review.
  2. Provide technical service on site in time, and guide the installation and commissioning.
  3. For the upstream and downstream supporting equipment related to the contract, the technical conditions and data required by the equipment interface will be provided.
  4. Strictly implement the contract and other agreements.
  5. Strengthen pre-sale, in-sale and after-sale services, and implement "advanced service", "whole process service" and "lifelong service" in the whole process of product manufacturing, installation, debugging and repair.
  6. After receiving the quality problem information reflected by the demander, respond within 24 hours, arrive at the site as soon as possible, take solving the problem first as the principle, and analyze the quality problem afterwards; ensure that the user is not satisfied with the quality and the service does not stop.

Add:No.16-5, Jingyi Road, Haizhou Economic Development Zone, Lianyungang City Email: bioengineering@lyghechang.com

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